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Frequently Asked Questions
1.
How do I access the Safety Network's .net application?
2. Application does not open after I
login, due to pop-up blocking software.
3.
When is training available?
4. What is "Error 691?"
5. Do you have manuals available online?
6. I received a "Server Execution Error." What do I
do?
2. Application does not open after I login, due to pop-up blocking software.
If you have pop-up blocking software enabled on your computer, the application will not run. You need to change your pop-up blocking software to allow the following site:
216.85.60.38
Depending on the type of pop-up blocking software is on your computer, your procedure to allow a specific site will vary. Below are links to common pop-up blocking software and their solution.
3. When is training available?
Training is offered Thursday and Friday from 9 am to 4 pm at the Tarrant County ACCESS lab. Each training session ranges from 1.5-2 hours. If you are interested in training, please call Kim Flannigan two days in advance to check for availability.
4. What is "Error 691?"
Check Caps Lock. Passwords
are case sensitive.
Retype username and password, making sure no extra spaces/characters exist.
5. Do you have manuals available online?
Download Homeless Manual
Download Welfare to Work Manual
Download Common Case Management Manual
6. I received a "Server Execution Error." What do I do?
Please contact your Network
Administrator.
Created By: Tarrant County ACCESS
Last Updated: